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Website DesignMarch 19, 20245 min read

The Most Underrated Step in Design

The Most Underrated Step in Design

It's not the wireframe. It's not the visual design review. It's the brief — and almost no one writes a good one.

The shape of a useful brief

A good brief answers three questions in plain language:

  1. Who is this for? — Not a persona document. One sentence that describes the person at the moment they need this thing.
  2. What changes for them when this works? — The outcome, not the output.
  3. What would make this obviously wrong? — The guardrails that protect the work from drift.

Everything else — tone, references, deadlines — is logistics.

Why this beats process

Briefs that read well make every other decision faster. Briefs that don't add a week to the project, every time.